At Eksteen Louw & Badenhorst Incorporated, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us, subscribe to our newsletter, or request services, we may collect personal details such as your name, email address, phone number, and other relevant information.
• Non-Personal Information: We may collect non-personal information about your visit, including IP addresses, browser types, operating systems, and pages visited. This data helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To communicate with you about your inquiries and requests
• To process transactions and send service-related updates
• To send marketing communications (if you have opted in)
• To comply with legal obligations

3. Sharing Your Information

We will never sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us operate our business (e.g., email marketing, payment processing).
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or government requests.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your user experience. Cookies are small text files placed on your device that help us analyze website traffic and customize your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to your personal data
• Withdraw your consent to marketing communications at any time
• Request the deletion of your personal information, subject to certain conditions

To exercise these rights, please contact us at [insert contact details].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We recommend you periodically review this page to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Eksteen Louw & Badenhorst Incorporated
85 Webber Road, Klippoortjie AH, Germiston, 1401
Email: info@elbgroup.co.za
Phone: 011 873 0203/4/5